Prospect Base uses Amsphere’s unique Knowledge Transition Management™ methodology to transfer client knowledge to call center sales agents. This software tool helps to speed up the learning and training process between your people and ours. 

 

Our agents are extensively trained in order to gain a detailed understanding of your company, products and services.

 

We do our own in-house classroom based training using Prospect Base staff, which involves not only Mock Calling prior to Go Live and continuous monitoring by Prospect Base trainers, but also specific training in regional accents etc. to connect clearly with your customers from the very start.